Shipping Information

When Do I Need to Place My Order to Receive It Before the Holidays?

Please note that these dates reflect FedEx's standard delivery time for these areas, and do not account for seasonal/volume delays.

Our offices will be closed and not not sending out shipments on following days:

11/28/2019 - 11/29/2019 for Thanksgiving
12/25/2019 - 12/26/2019 for Christmas
12/30/2019 - 12/31/2019 for Our Annual Inventory
1/1/2020 - for New Year's Day

Shipping Location FedEx Ground FedEx 2-Day FedEx Overnight

Before Thanksgiving (11/28/2019)

Must Place Your Order By

Must Place Your Order By

Must Place Your Order By

Local (PNW)

11/26 - Before 11am

N/A

N/A

Mid West

11/22 - Before 11am

11/25 - Before 11am

11/26 - Before 11am

East Coast

11/20 - Before 11am

11/25 - Before 11am

11/26 - Before 11am

Before Christmas (12/25/2019)

Must Place Your Order By

Must Place Your Order By

Must Place Your Order By

Local (PNW)

12/23 - Before 11am

N/A

N/A

Mid West

12/17 - Before 11/17

12/18 - Before 11am

12/23 - Before 11am

East Coast

12/16 - Before 11am

12/18 - Before 11am

12/23 - Before 11am

Before New Year's Day (1/1/2020)

Must Place Your Order By

Must Place Your Order By

Must Place Your Order By

Local (PNW)

12/27 - Before 11am

N/A

N/A

Mid West

12/23 - Before 11am

12/23 - Before 11am

12/27 - Before 11am

East Coast

12/23 - Before 11am

12/23 - Before 11am

12/27 - Before 11am

What Are Your Shipping Rates?

Purchase Amount FedEx Ground FedEx 2-Day FedEx Overnight

Up to $49.99

$10.00

$20.00

$27.00

$50.00 - $99.99

$12.00

$25.00

$38.00

$100.00 - $149.99

$13.00

$30.00

$40.00

$150.00 - $199.99

$16.00

$32.00

$46.00

$200.00 or More

FREE

$42.00

$95.00

When Will My Order Ship

Warm Weather: We may not ship a package on Thursday or Friday to avoid our chocolate melting over the weekend. Please see the timelines below for further details.

Large/Special Orders: Please allow an extra business day for handling time on orders over $500 and for gift basket orders. Please refer to the product page for Wedding Favors for their specified lead times.

Ground: Place your order before 11am PST Monday-Wednesday (except for holidays) and we’ll ship the same business day, to arrive 2-5 business days after order placement. Orders placed after 11am Wednesday will ship the following Monday

2-Day: Place your order before 11am PST Monday-Wednesday (except for holidays) and we’ll ship the same business day, to arrive 2 business days after order placement. Orders placed after 11am Wednesday will ship the following Monday.

Overnight: Place your order before 11am PST Monday-Thursday (except for holidays) and we’ll ship the same business day, to arrive the following business day. Orders placed after 11am Thursday will ship the following Monday.

Why Can't I Ship Ground?

We check weather conditions for every destination to ensure your chocolate arrives in tip-top condition. Chocolate is very sensitive to warm temperatures, so in warm areas and during warm months, we pack with gel packs and dry ice and ship 2-3 day to make sure your package arrives safely. We are unable to ship ground to most states during the warmer months. Please note, unless your package is taking a short trip around the Pacific Northwest, we typically ship ground Monday-Wednesday only to ensure your chocolate isn't sitting unattended over a weekend. We don’t want it to melt on you!

How Do You Ship Chocolate in Warm Weather?

During the summer months, or as the weather requires, we may need to wrap our chocolate in dry ice and gel packs to ensure the safety of your shipment.

Please make sure that you, or the lucky recipient, will be available at the specified shipping address when the goodies are expected to arrive. We don’t want melted chocolate on your doorstep!

We may not ship a package on Thursday or Friday to avoid our chocolate melting over the weekend. Please see the timelines in the above FedEx Shipping section for further details.

Can You Ship to P.O. Boxes?

No, unfortunately we cannot ship to P.O. Box or APO/FPO addresses.

Can You Ship Internationally?

Unfortunately, we do not have the capability to make deliveries outside of the U.S. and Canada, or charge credit cards with international addresses.

Why is Shipping So Expensive?

We appreciate that shipping expenses can add up these days. We try to provide our customers with the most affordable shipping rates available, for the best possible quality of service and speed. Since we are shipping chocolate, which is temperature sensitive, we sometimes have to take extra care to make sure your order arrives to you in the best possible condition. Your final shipping total is the result of all of these considerations.