Shipping Information


A message from our CEO, Jean Thompson

We are currently experiencing some ingredient shortages, but are working hard to get you your chocolate in time for the holidays and keep all your favorite flavors in stock. We ask for your patience and flexibility. We encourage you to try a flavor that you haven’t tried before and order early! And, thank you for being a part of the Seattle Chocolate and jcoco family.


I Need My Order to Arrive In Time for Halloween!

Be sure to place your order before 11am of the below shipping deadlines to receive your order in time for Halloween.

Region Deadline for Standard Ground Deadline for FedEx Priority Deadline for FedEx Overnight

Ground Shipping (Washington State)

Tuesday, 10/26

N/A

N/A

Ground Shipping (West Coast - OR, CA)

Monday, 10/25

Monday, 10/25

Tuesday, 10/26

Ground Shipping (Mid-West to East Coast)

Wednesday, 10/20

Monday, 10/25

Tuesday, 10/26

Please note that these estimations reflect our shipping carriers' standard delivery times for these areas, and do not account for weather/volume delays.


I Need My Order to Arrive In Time for Thanksgiving!

Be sure to place your order before 11am of the below shipping deadlines to receive your order in time for Thanksgiving.

Region Deadline for Standard Ground Deadline for FedEx Priority Deadline for FedEx Overnight

Ground Shipping (Washington State)

Wednesday, 11/24

N/A

N/A

Ground Shipping (West Coast - OR, CA)

Monday, 11/22

Monday, 11/22

Wednesday, 11/24

Ground Shipping (Mid-West to East Coast)

Tuesday, 11/16

Monday, 11/22

Wednesday, 11/24

Please note that these estimations reflect our shipping carriers' standard delivery times for these areas, and do not account for weather/volume delays.


I Need My Order to Arrive In Time for Christmas!

Be sure to place your order before 11am of the below shipping deadlines to receive your order in time for Christmas.

Region Deadline for Standard Ground Deadline for FedEx Priority Deadline for FedEx Overnight

Ground Shipping (Washington State)

Thursday, 12/23

N/A

N/A

Ground Shipping (West Coast - OR, CA)

Tuesday, 12/21

Tuesday, 12/21

Thursday, 12/23

Ground Shipping (Mid-West to East Coast)

Monday, 12/13

Tuesday, 12/21

Thursday, 12/23

Please note that these estimations reflect our shipping carriers' standard delivery times for these areas, and do not account for weather/volume delays.


When will my order ship?

We may not ship a package on Thursday or Friday to avoid our chocolate melting over the weekend. Please see the timelines below for further details.

Large/Special Orders: All online orders totaling $1,000 or more require a two-week processing time before shipping Please feel free to contact us at info@seattlechocolate.com with any questions.

Standard: Place your order before 11am PST Monday-Wednesday (except for holidays) and we’ll ship in 1-2 business days, to arrive 3-7 business days after order placement. Orders placed after 11am Wednesday will ship the following Monday.

Priority: Place your order before 11am PST Monday-Wednesday (except for holidays) and we’ll ship in 1-2 business days, to arrive 3-4 business days after order placement. Orders placed after 11am Wednesday will ship the following Monday.

Overnight: Place your order before 11am PST Monday-Thursday (except for holidays) and we’ll ship in 1-2 business days, to arrive 2-3 business days after order placement. Orders placed after 11am Thursday will ship the following Monday.


What Are Your Shipping Rates?

Please note that these estimations reflect FedEx's standard delivery time for these areas, and do not account for weather/volume delays.

Purchase Amount Standard Shipping Priority Shipping

Up to $79.99

$9.00

$16.00

$80.00 and Up

Free

Free

Overnight Shipping Rates

Purchase Amount Up to $49.99 $50.00 - $99.99 $100.00 - $149.99 $150.00 - $199.99 $200.00 or More

FedEx Overnight

$27.00

$38.00

$40.00

$46.00

$95.00


How long does it take to process large orders?

All online orders totaling $1,000 or more require a two-week processing time before shipping Please feel free to contact us at info@seattlechocolate.com with any questions.

Why Can't I Ship via Standard Shipping?

We check weather conditions for every destination to ensure your chocolate arrives in tip-top condition. Chocolate is very sensitive to warm temperatures, so in warm areas and during warm months, we pack with gel packs and dry ice and ship 2-3 day to make sure your package arrives safely. We are unable to ship standard to most states during the warmer months. Due to year-round average temperatures, or extended ground shipping transit times, we do require priority shipping for Alaska, Hawaii, Arizona, Texas, and Florida. Please note, unless your package is taking a short trip around the Pacific Northwest, we typically ship ground Monday-Wednesday only to ensure your chocolate isn't sitting unattended over a weekend. We don’t want it to melt on you!


How Do You Ship Chocolate in Warm Weather?

During the summer months, or as the weather requires, we may need to wrap our chocolate in dry ice and gel packs to ensure the safety of your shipment.

Please make sure that you, or the lucky recipient, will be available at the specified shipping address when the goodies are expected to arrive. We don’t want melted chocolate on your doorstep!

We may not ship a package on Thursday or Friday to avoid our chocolate melting over the weekend. Please see the timelines in the above FedEx Shipping section for further details.


Can You Ship to P.O. Boxes?

No, unfortunately we cannot ship to P.O. Box, Highway Box, or APO/FPO addresses.


Can You Ship Internationally?

Unfortunately, we do not have the capability to make deliveries outside of the U.S. and Canada, or charge credit cards with international addresses.


Why is Shipping So Expensive?

We appreciate that shipping expenses can add up these days. We try to provide our customers with the most affordable shipping rates available, for the best possible quality of service and speed. Since we are shipping chocolate, which is temperature sensitive, we sometimes have to take extra care to make sure your order arrives to you in the best possible condition. Your final shipping total is the result of all of these considerations.

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