Privacy Policy 

Protecting your personal information is our priority. This Privacy Policy applies to Seattle Chocolate Company LLC and Experience Chocolate Company LLC. For purposes of this Privacy Policy, unless otherwise noted, all references to Seattle Chocolate Company include www.seattlechocolate.com, jcocochocolate.com, Seattle Chocolate Company, Experience Chocolate Company and experiencechocolate.co. By using any of the Seattle Chocolate Company websites (the “Site”), you consent to the data practices described in this statement. 

Collection of Information 

 

Personal Information:

 

In order to better provide you with products and services offered on our Site, Seattle Chocolate Company may collect personally identifiable information, such as your: 

 

  • First and Last Name
  • Mailing Address
  • Email Address
  • Phone Number 

 

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) signing up for emails or newsletters; (c) entering a sweepstakes or contest sponsored by us or one of our partners; (d) signing up for special offers from selected third parties; (e) contacting us; and (f) ordering and purchasing products and services on our Site.  

 

Please keep in mind that if you directly disclose personal information on any interactive areas of the Site, that information may be collected and used by others. 

 

Demographic Information:

 

Seattle Chocolate Company may also collect anonymous demographic information, which is not unique to you, such as your: 

 

  • Age 
  • Gender

 

Automatically Collected Information:

 

Information about your computer hardware and software may be automatically collected by Seattle Chocolate Company. This information can include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Site

 

Site Usage Information:

 

Seattle Chocolate Company may keep track of the websites and pages our users visit within Seattle Chocolate Company, in order to determine what Seattle Chocolate Company services are the most popular. This data is used to deliver customized content and advertising within Seattle Chocolate Company to customers whose behavior indicates that they are interested in a particular subject area. 

Use of Information 

 

Seattle Chocolate Company collects and uses your information to: operate and optimize its website(s); personalize your experience; communicate with you; advertise our products and services; and deliver the products and services you have requested. 

Sharing Information with Third Parties 

 

Seattle Chocolate Company does not sell, rent or lease its customer lists to third parties. Seattle Chocolate Company may share data with vendors or partners to help perform statistical analysis, send you email or postal mail, provide customer support, arrange for deliveries, or provide other services on our behalf. All such third parties are prohibited from using your personal information except to provide services to Seattle Chocolate Company, and they are required to maintain the confidentiality of your information. Seattle Chocolate Company may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) comply with applicable law or legal process; (b) protect and defend the rights or property of Seattle Chocolate Company; and/or (c) protect the safety of users of the Site, or the public. 

Use of Cookies, Other Technologies and Analytics 

 

The Seattle Chocolate Company website uses "cookies," which are small text files that are stored on your computer or equipment when you visit the Site.  We may also use web beacons (also known as “action tags” or “single-pixel gifs”), which are an invisible graphic on a web page that tells us about your use of a particular page.  These technologies may also be used in emails and other communications we send to you to help us understand how you interact with those messages.  We use cookies, web beacons and other similar technologies to monitor traffic, improve our Site, personalize your experience, and to make our Site easier to use and more relevant to you. For example, if you personalize Seattle Chocolate Company pages, or register with the Site or services, a cookie helps Seattle Chocolate Company to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Site, the information you previously provided can be retrieved, so you can easily use the Seattle Chocolate Company features that you customized. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, some features of the Site may not work or may not work as designed. 

 

Seattle Chocolate Company uses Google Analytics, third-party measurement software, to gather and compile some of the Site Usage Information. Google Analytics does not collect, track, or have access to personal information provided by you on the Site. To find out more about Google Analytics, its technology, or its privacy statement(s), please visit: http://www.google.com/analytics/. For Google Analytics opt-out alternatives, please visit: http://www.doubleclick.com/privacy/opting_out.aspx.

Links 

 

The Site may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our Site and to read the privacy policies of any other site that collects personal information. 

 

 

Security of your Personal Information 

 

Seattle Chocolate Company uses security measures to help reduce the risks of loss, theft, and unauthorized access associated with the information in our possession. 

 

While we strive to take appropriate security measures, unfortunately, no data transmission or storage can be guaranteed to be 100% secure. As a result, you acknowledge that the security, integrity, and privacy of any and all information and data exchanged between you and us cannot be guaranteed. 

Children Under Thirteen 

 

Seattle Chocolate Company does not knowingly collect personal information from children under the age of thirteen.  If you are under the age of thirteen, you must ask your parent or guardian for permission to use the Site. 

Email Communications

 

From time to time, Seattle Chocolate Company may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our services, we may receive a notification when you open an email from Seattle Chocolate Company or click on a link in the email. 

 

If you would like to stop receiving marketing or promotional emails from Seattle Chocolate Company, you may opt out by clicking on the UNSUBSCRIBE button available in each email.  Note that you may continue to receive order-related transactional emails.

Mobile Message Service Terms and Conditions

Last updated:5/18/23

The Seattle Chocolate Company mobile message service (the "Service") is operated by Seattle Chocolate Company (“Seattle Chocolate Company”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Seattle Chocolate Company's SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Seattle Chocolate Company through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Seattle Chocolate Company. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to (844) 431-3314 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Seattle Chocolate Company mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, text HELP to (844) 431-3314 or email shopifyowner@seattlechocolate.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. 

External Data Storage Sites 

 

We may store your data on servers provided by third party hosting vendors with whom we have contracted. 

Changes to this Statement 

 

Seattle Chocolate Company reserves the right to update this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our Site, and/or by updating any privacy information on this page. Your continued use of the Site and/or services available through the Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy. 

Contact Information 

 

Seattle Chocolate Company welcomes your questions or comments regarding this Privacy Policy. If you believe that Seattle Chocolate Company has not adhered to this Privacy Policy, please contact Seattle Chocolate Company at: 

 

Seattle Chocolate Company 

1180 Andover Park West 

Seattle, Washington 98188 

 

1-877-427-7915

 

info at seattlechocolate.com 

 

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