Better Together

A message from our owner and CEO, Jean Thompson.


What a whirlwind it's been. As we move into a new phase of our state's "Safe Start" plan, I am so excited to share that Seattle Chocolate Company will safely reopen our retail stores, and continue to serve our customers and community through random acts of chocolate.

Throughout this time, I have been moved and impressed with my team and community’s response to the public health crisis and subsequent shut-down. It’s an honor to come together in this time to support each other. If you have any questions or comments, please reach out. We are here for you.

- Jean Thompson, Owner + CEO of Seattle Chocolate Co.

Learn how Seattle Chocolate Company is responding to COVID-19.

FOOD SAFETY

Our production team is working diligently to ensure we can continue to brighten your doorstep with chocolate deliveries. They wear masks and gloves and have their temperature checked behind face shields every day by our Quality Control and Safety team. They reorganized and staggered production lines to stay six feet apart, routinely sanitize common touch points and work surfaces, and set rigorous protocols to ensure each person’s safety.

Currently, the FDA states there is no evidence of food or food packaging being associated with transmission of COVID-19.

GIVING BACK

Fighting food insecurity has long been at the heart of jcoco, and the public health crisis has exacerbated that need further. In addition to our #ChocolateFightsHunger food bank program, we’ve joined forces with Youth Care, Gourmondo catering, and 16 women business leaders to provide more than 1,000 meals to 100 young people experiencing homelessness. In New York City, another place hit hard with Coronavirus, we partnered with the Global Physicians Network to surprise healthcare workers with chocolate and boost morale. We also contributed to the effort of the World Cocoa Foundation, of which we are a proud member, to provide funding to help cocoa farmers and their families in the fight against COVID-19.

OUR TEAM

When the stay-at-home order was announced, our retail team quickly pivoted to offer safe curbside pickup. They deliver chocolate to customers who wanted to brighten the day of tenants, colleagues, and loved ones, and have distributed Cheers to Our Heroes bars, truffles, and other chocolate gifts to hospitals and frontline workers around the country – from Seattle to NYC. Our office team is working from home and continues to serve our many partners and vendors and provide delicious, feel-good experiences for our customers.



SHOP ONLINE

We can ship chocolate to your doorstep! Order your favorite chocolate gifts, bars, and truffles online for national delivery (free ground shipping on orders over $50*).⁠ Now more than ever, we can all use a little joy, and our new care packages are specially curated for occasions big and small. Let us brighten your day.

*Ground shipping is not available in FL, HI, TX, AZ, or AK.

CURBSIDE PICKUP

Curbside pick up is available at our flagship store from 10am-5pm M-F. Place your pickup order by phone 425-264-2705, email or online. When you arrive, call 425-264-2705 and a friendly masked team member will meet you at your car with your chocolate. 🍫⁠

Store: 1180 Andover Park West, Seattle 98188

 


Shop Care Packages

Visit our Flagship Store for Curbside Pick-up


How We Are Keeping Our Team and Community Safe

🍫⁠ As an SQF Certified food manufacturing facility, we have systems in place for the highest level of food safety. The system is constantly monitored, verified and validated.

🍫⁠ All employees are trained on Good Manufacturing Practices (GMP) and it is mandatory to follow GMP in our facility. Plant and warehouse employees are required to wash and sanitize hands and wear gloves, changing them often throughout the day.

🍫⁠ Employees that show symptoms of sickness are required to stay home. A temperature check is conducted for all employees prior to beginning shift daily.

  • 🍫⁠ Plant and warehouse employees wear dedicated outerwear, shoes, and shoe coverings in the production and warehouse area.

🍫⁠ All employees maintain social distancing.

  • 🍫 We perform a thorough cleaning and sanitizing of our plant every day. We do not allow visitors in the plant; the public tour of our plant has been temporarily cancelled.

🍫⁠ Only controlled access is provided for delivery personnel and customer pickups. Delivery drivers are required to wash and sanitize hands upon entry. It is posted on the delivery entrance that they may not enter if they are sick or have symptoms of sickness.

🍫⁠ Additional sanitizer dispensers have been placed in multiple areas.

🍫⁠ Currently, the FDA states there is no evidence of food or food packaging being associated with transmission of COVID-19.